Restaurants, hotels, bars, and nightclubs are part of an incredibly competitive market and it helps to have something to give you a leg up, or in our case, an extra set of eyes. Your guests are your biggest assets and as the saying goes, “You only get one chance to make a first impression”. One of the most valuable things that you can do for your business is to make sure that first time guests make the decision to return.
Give yourself the advantage by choosing Big Plate’s Secret Shopper Program. Our service goes into more detail than many of our competitors’ programs. Our agents are trained to spot theft and waste behind the bar as well as the quality of food, service, housekeeping, front desk, and general appearance of the establishment. Let us be your eyes and ears when other duties keep you busy.
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